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Hi,

Normally it can take up to a week or so for the Prometric centers to send test results to Microsoft and for Microsoft to create your MC ID and account. If you have already contacted the regional service center, you did the correct thing. When did you receive the reply from them to wait?  If it was before the 18th of June, please contact them again. Generally you will receive a case number (or some similar identifier) from the regional service center when you call or email. Use this same number (if you have it) when you contact them again. This will help them locate your information.


Mike Corkery, MCT, MVP (Office Systems), MCSD (Windows Store Apps), MCITP, MCPD, MSF, etc. Please do not forget to click “Vote as Helpful” if any post helps you and "Mark as Answer”if it solves the issue.


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